CASE-010HIGHHIGH⚠ SLA Breached
EditOverstay fine dispute — AED 12,000
Customer disputing AED 12,000 overstay fine. Claims the visa renewal delay was caused by our office processing the paperwork late. Legal team review required. Immigration records needed.
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Case Details
Customer
Sultan Al Blooshi
Phone
+971500123456
Contract #
CN-2024-421
Worker
Rahel Gebru
Source
Email
Type
legal compliance
Department
Operations
SLA Deadline
12 Mar 2025⚠Overdue
Created
10 Apr 2026
Updated
about 1 month ago
Created by
Ahmed Hassan
Assigned Agents
FA
Fatima Al Mansouri
CS Supervisor
Worker Issue
No worker issue linked.
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