Track, review and process customer refund requests
Pending Refunds
8
Not yet paid
Outstanding Amount
45,728 AED
Total to be paid
Paid This Month
0
Completed
Escalated
0
Needs management review
| Refund # | Customer | Worker | Package | Amount (AED) | Status | Priority | Due Date | Assigned |
|---|---|---|---|---|---|---|---|---|
| REF-012 | RA Rashid Al Mulla CN-2023-789 | Meseret Alemu Ethiopian | Traditional (2yr) | 4,1990% 4,199 remaining | DRAFT | Low | — | AHAhmed |
| REF-011 | NA Noura Al Muhairi CN-2024-312 | Grace Nakimuli Ugandan | Traditional (2yr) | 4,89951% 2,399 remaining | PARTIALLY PAID | High | 10 Mar 2025 ⚠ Overdue | LNLaila |
| REF-010 | RA Reem Al Dhaheri CN-2024-408 | Selam Tesfaye Ethiopian | Monthly | 1,899100% | PAID | Low | 28 Feb 2025 | FAFatima |
| REF-009 | MA Mariam Al Ketbi CN-2024-156 | Florencia Delos Santos Filipino | Traditional (2yr) | 10,4990% 10,499 remaining | PENDING DOCUMENTS | Medium | 18 Mar 2025 ⚠ Overdue | AHAhmed |
| REF-008 | KA Khalifa Al Mansouri CN-2023-112 | Amara Diallo Ugandan | Visa Processing | 8,000100% | PAID | Low | 05 Jan 2025 | AHAhmed |
| REF-007 | SA Sara Al Zaabi CN-2024-102 | Maria Reyes Filipino | Traditional (2yr) | 10,4990% 10,499 remaining | UNDER REVIEW | High | 20 Mar 2025 ⚠ Overdue | FAFatima |
| REF-006 | AA Ahmed Al Ketbi CN-2024-233 | Precious Okonkwo Ugandan | Traditional (2yr) | 5,2990% 5,299 remaining | WAITING APPROVAL | High | 15 Mar 2025 ⚠ Overdue | LNLaila |
| REF-005 | MA Maryam Al Neyadi CN-2024-190 | Hiwot Tadesse Ethiopian | Traditional (2yr) | 3,699100% | PAID | Low | 20 Feb 2025 | FAFatima |
| REF-004 | HA Hamdan Al Suwaidi CN-2023-667 | Joy Dela Cruz Filipino | Monthly | 2,8350% 2,835 remaining | UNDER REVIEW | Medium | 05 Mar 2025 ⚠ Overdue | AHAhmed |
| REF-003 | HA Hessa Al Falasi CN-2024-078 | Tigist Haile Ethiopian | Traditional (2yr) | 4,4990% 4,499 remaining | SCHEDULED | ⚡Urgent | 28 Jan 2025 ⚠ Overdue | FAFatima |
| REF-002 | LA Latifa Al Suwaidi CN-2023-345 | Angela Bautista Filipino | Traditional (2yr) | 10,49948% 5,499 remaining | PARTIALLY PAID | High | 10 Feb 2025 ⚠ Overdue | FAFatima |
| REF-001 | MA Mohammed Al Rashidi CN-2024-089 | Almaz Bekele Ethiopian | Traditional (2yr) | 3,999100% | PAID | Medium | 15 Jan 2025 | FAFatima |